Shipping policy

Welcome to Malachi Customs! Our Shipping Policy outlines the details regarding the shipping of products ordered through our website. Please review this policy carefully to understand our practices.

1. Processing Time:

  • Orders are typically processed within 2-3 business days after payment confirmation. Processing times may vary based on the complexity and volume of orders.

2. Shipping Methods:

  • We offer various shipping methods, including standard and expedited options. The available shipping methods will be displayed during the checkout process, and you can choose the option that best suits your needs.

3. Shipping Costs:

  • Shipping costs are calculated based on the selected shipping method, the weight of the package, and the destination. The total shipping cost will be displayed during the checkout process before you complete your purchase.

4. Shipping Destinations:

  • We primarily ship within the United States. For international shipping inquiries, please contact us at info@malachicustoms.com to discuss the possibility and associated costs.

5. Tracking Information:

  • Once your order has shipped, you will receive an email notification with tracking information. You can use this information to track the status and location of your package.

6. Delivery Times:

  • Delivery times vary based on the selected shipping method and your location. Standard shipping typically takes 3-7 business days, while expedited shipping options may be available for faster delivery.

7. Delays and Issues:

  • Malachi Customs is not responsible for delays caused by factors beyond our control, such as weather, carrier issues, or other unforeseen circumstances. We will make every effort to communicate any significant delays and work towards a resolution.

8. Incorrect Address:

  • It is the responsibility of the customer to provide accurate shipping information. Malachi Customs is not liable for any delays or issues caused by incorrect or incomplete shipping addresses provided by the customer.

9. Lost or Damaged Items:

  • In the rare event that your package is lost or arrives damaged, please contact us immediately at info@malachicustoms.com. We will work with you to resolve the issue and, if necessary, initiate a claim with the shipping carrier.

10. Contact Information:

  • If you have any questions or concerns about our Shipping Policy, please contact us:

Thank you for choosing Malachi Customs. We aim to provide a smooth and efficient shipping experience for all our customers.